Privacy Policy

1. Introduction

CraftrUSA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftrusa.com (the "Site") and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information about you in various ways:

Personal Data

• Name and contact information (email, phone, address)
• Company name and job title
• Payment and billing information
• Account credentials (username, password)
• Demographic information
• Communication preferences

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Pages viewed and time spent
• Referring website
• Cookies and tracking technologies

Information from Third Parties

• Social media profiles (when you connect accounts)
• Marketing partners and data providers
• Public databases and records

3. How We Use Your Information

We use collected information for:

• Providing and managing our services
• Processing transactions and payments
• Communicating with you about projects
• Sending marketing and promotional materials (with consent)
• Improving our website and services
• Analyzing usage and trends
• Preventing fraud and security threats
• Complying with legal obligations
• Responding to inquiries and support requests

4. Disclosure of Your Information

We may share your information with:

• Service providers and contractors (hosting, payment processing, analytics)
• Business partners (with your consent)
• Affiliates and subsidiaries
• Legal authorities (when required by law)
• Business transfer recipients (in case of merger/acquisition)

We do NOT sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences
• Understand how you use our site
• Deliver targeted advertising
• Analyze site performance

Types of Cookies

• Essential cookies — required for site functionality
• Analytics cookies — Google Analytics, etc.
• Marketing cookies — Facebook Pixel, etc.
• Preference cookies — language, region settings

You can control cookies through your browser settings.

6. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

7. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption
• Secure servers and databases
• Access controls and authentication
• Regular security audits
• Employee training on data protection

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your data at any time.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access — Request a copy of your personal data
• Correction — Update inaccurate information
• Deletion — Request deletion of your data ("right to be forgotten")
• Restriction — Limit how we process your data
• Portability — Receive your data in a transferable format
• Objection — Object to certain types of processing
• Opt-out — Unsubscribe from marketing communications

How to Exercise Your Rights

Email: hello@craftrusa.com

Mail: CraftrUSA, 123 Main Street, Orange City, FL 32763

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Lawful basis for processing your data
• Right to lodge a complaint with supervisory authority
• Right to withdraw consent
• Data protection officer contact: hello@craftrusa.com

13. Do Not Track Signals

We do not currently respond to "Do Not Track" browser signals. We will update this policy if our practices change.

14. Changes to This Privacy Policy

We may update this privacy policy periodically. Changes are effective immediately upon posting. We will notify you of significant changes via:

• Email notification
• Prominent notice on our website
• Updated "Last Modified" date

15. Contact Us

Questions about this privacy policy?

Email: hello@craftrusa.com

Mail: CraftrUSA Privacy Department
123 Main Street, Suite 200
Orange City, FL 32763
United States

Response time: We respond to privacy inquiries within 48 hours.