Mobile Job Records
Fast field access to customers, jobs, tasks, documents, notes and status.
Field-Service Software
Custom Field-Service Software for Teams That Work Away From the Office
Create mobile-friendly job workflows, inspections, checklists, photos, scheduling, customer updates and reporting around your field operation.
Discuss Your ProjectThe Business Case
Build around the workflow, not around the software vendor.
Field software has to be fast enough to use while standing in a home, jobsite or vehicle. We design the workflow around the minimum information the field user needs to capture and the downstream decisions that information should trigger.
Common Friction
Problems custom software can remove.
Field notes and photos are difficult to match back to the correct customer or job.
Office staff re-enter information captured in the field.
Inspection or installation checklists are inconsistent.
Customers call for status because there is no controlled self-service view.
Capabilities
What the software can do.
Inspections & Checklists
Structured forms, evidence capture, required steps and completion logic for repeatable field processes.
Photos & Evidence
Attach images, notes and documentation to the correct property, customer, project or inspection record.
Office Handoff
Automatically make field data available to sales, operations, reporting and customer workflows.
Built From Real Product Work
Evidence of the capabilities behind the offer.
Home Health Scan
Property-based assessment architecture designed to preserve observations, evidence, scores and recommendations.
View projectHome-Service Experience
CraftrUSA's contractor and home-service work informs the usability requirements of software used during customer appointments and field work.
Questions
Frequently asked questions.
Does field-service software need a native mobile app?
Not always. Many workflows can be delivered effectively as responsive web applications. Native mobile development is justified when device integration, offline use or app-store distribution materially improves the use case.
Can field records create reports automatically?
Yes. Structured field data can feed customer reports, internal quality-control records, dashboards and follow-up workflows.
Can we add barcode, photo or property scanning workflows?
Yes, depending on the device and accuracy requirements. Those workflows can be incorporated into a broader field application when they solve a defined operational problem.
Related Capabilities
What does your business need to do better?
Bring the workflow, bottleneck or product idea. We will help determine what should be built and what should not.
Tell Us About Your Project